Unlike other email solutions, Kazeli will automatically let you know if the recipient has opened your email without ever asking them.
Here’s how you can check.
- From the left navigation, click MESSAGE CENTER
- Then click the SENT tab
There will be a few occasions where this won’t work, but in 90% of the cases it will. You may also check if an email has been ready by the HISTORY tab of the Contact, Project and Opportunity (if it’s related).
Every email that you have sent will have an email icon. If there is a green checkmark over it, that means it’s been read.
By default all emails will check for this. However, you may want to turn this feature off for specific emails. Here’s how:
- When creating an email remove the checkbox next to the READ RECEIPT text.