Access the Follow-Up reports by going to CRM, then Follow-Up, then on the far right side click Follow-Up Reports as shown below.
Then select the date range you would like to review and click on the green down arrows to expand the campaign. This will show you the steps of the campaign that have run during your selected date range and those that have viewed your email.
Tracking click throughs
- Basic Follow Up Webinar – – https://vimeo.com/channels/kazeliqa/16114503
- Advanced Follow Up Techniques Webinar – https://vimeo.com/channels/kazeliqa/16337657
- Follow Up help articles – http://support.kazeli.com/section/crm/follow-up/pageloc=catlist&catid=233,853
- Survey Module help articles – http://support.kazeli.com/knowledgebase/