Why is my time not correct?

When time zone or day light saving time changes are made, the time zone settings for your Kazeli Account may be incorrect. This may happen during the time between the new transition date and the old transition date for your time zone unless certain updates are applied to your Kazeli Account. This depends on where you live and which time zone you have selected.

Update your Time Zone Settings. Learn How.

Generally, when your time zone settings are incorrect your Calendar Events and Emails may be off by one hour. In the top left corner of the Kazeli Web Office is a clock which runs off your computer time and does not reflect the settings in your Calendar or Emails in your Message Center. To address this, we have put together this email which includes some tips and a guide to update your Kazeli account settings.

While changes in daylight saving time may apply to a specific time zone, the change may affect customers based outside those time zones around the world. In addition, customers who interact or integrate with systems that are based in an affected time zone or who rely on the date/time calculations may be affected. Customers who live outside an affected time zone and yet are affected should follow the guidance provided by Kazeli.

What users can do to ease the transition to a new DST rule or TZ change:

All Kazeli subscribers affected by the time change should give extra attention to meetings and appointments that are scheduled between the extended DST periods for a given time zone. Users should view all appointments between these date ranges as suspect until they communicate with all meeting invitees to make sure that the item shows up correctly on everyone’s calendar, both internally and externally. To minimize confusion during the affected date ranges, it is best to:

  • Include the time of the meeting in the e-mail request so that invitees can double-check the correct meeting time (such as, “Project brainstorming – 11:00 A.M. Central Time”).
  • Use caution with the appointments and meetings in the extended DST period. When in doubt, verify the correct time with the organizer.
  • Consider printing your weekly calendars during the extended DST period. Print before you apply the Windows update and run the Outlook or Exchange Time Zone Data Update tools. This will help you keep track of which meetings were scheduled before and after you run the update. Note that the update contains the updated time zone definitions.